PRIVACY POLICY

Effective Date: May 16, 2020

OVERVIEW

Chestnut Ridge of Pike County (“us”, “we”, or “our”) operates the https://www.chestnutridgeofpikecounty.com website (hereinafter referred to as the “Site”). Throughout the site, the terms “we”, “us” and “our” refer to Chestnut Ridge of Pike County.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from us.

Additionally you can review our Terms & Conditions by clicking HERE.

PERSONAL INFORMATION WE COLLECT

Personal Data

While using the Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally, identifiable information may include, but is not limited to:

– Email address

– First name and last name

– Phone number

– Address, State, Province, ZIP/Postal code, City

– Cookies and Usage Data

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address and phone number.  We refer to this information as “Order Information.”

USAGE DATA

We may also collect information on how the Site is accessed and used (“Usage Data”). 

This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

TRACKING & COOKIES DATA

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Site.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Examples of Cookies we use:

– Session Cookies. We use Session Cookies to operate our Site.

– Preference Cookies. We use Preference Cookies to remember your preferences and various settings.

– Security Cookies. We use Security Cookies for security purposes.

HOW WE USE YOUR PERSONAL INFORMATION

We use the collected data for various purposes:

– To provide and maintain the Site

– To notify you about changes to our Site

– To allow you to participate in interactive features of our Site when you choose to do so

– To provide customer care and support

– To provide analysis or valuable information so that we can improve the Site

– To monitor the usage of the Site

– To detect, prevent and address technical issues

We use the Order Information that we collect generally to fulfill any orders placed through the Site (arranging for shipping, and providing you with invoices and/or order confirmations). 

Additionally, we use this Order Information to:

– Communicate with you

– Screen our orders for potential risk or fraud

– Provide you with information or advertising relating to our products or services (when in line with the preferences you have shared with us)

TRANSFER OF DATA

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Chestnut Ridge of Pike County will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

HOW WE PROTECT VISITOR INFORMATION

– We do not use vulnerability scanning and/or scanning to PCI standards.

– We only provide articles and information.

– We use regular Malware Scanning.

– Our Site is secured by SSL certificate. Please verify you are visiting the correct web address https://chestnutridgeofpikecounty.com

– Credit card payments are processed externally by PayPal, one of the safest payment methods available. You can learn more about PayPal Terms of Service and Privacy Policy by visiting their site. Additionally, credit cards payments are also processed internally by StripeYou can learn more about Stripe Terms of Service and Privacy Policy by visiting their site.

WE NEVER RECEIVE AND/OR STORE ANY CREDIT CARD INFORMATION ON OUR SITE.

SHARING YOUR PERSONAL INFORMATION

We may share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use InMotion Hosting and Woocommerce to power our online store. 

You can read more about how InMotion Hosting uses your Personal Information by clicking HERE.

You can read more about how Woocommerce uses your Personal Information by clicking HERE.

We also may use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information by clicking HERE.  You can also opt-out of Google Analytics by clicking HERE.

Finally, we may also share your Personal Information in the good faith belief that such action is necessary:

– To comply with a legal obligation

– To protect and defend the rights or property of Chestnut Ridge of Pike County

– To prevent or investigate possible wrongdoing in connection with the Site

– To protect the personal safety of users of the Site or the public

– To protect against legal liability

SECURITY OF DATA

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

HCAPTCHA

We use the hCaptcha anti-bot service (hereinafter “hCaptcha”) on our website. This service is provided by Intuition Machines, Inc., a Delaware US Corporation (“IMI”). hCaptcha is used to check whether the data entered on our website (such as on a login page or contact form) has been entered by a human or by an automated program. To do this, hCaptcha analyzes the behavior of the website or mobile app visitor based on various characteristics. This analysis starts automatically as soon as the website or mobile app visitor enters a part of the website or app with hCaptcha enabled. For the analysis, hCaptcha evaluates various information (e.g. IP address, how long the visitor has been on the website or app, or mouse movements made by the user). The data collected during the analysis will be forwarded to IMI. hCaptcha analysis in the “invisible mode” may take place completely in the background. Website or app visitors are not advised that such an analysis is taking place if the user is not shown a challenge. Data processing is based on Art. 6(1)(f) of the GDPR (DSGVO): the website or mobile app operator has a legitimate interest in protecting its site from abusive automated crawling and spam. IMI acts as a “data processor” acting on behalf of its customers as defined under the GDPR, and a “service provider” for the purposes of the California Consumer Privacy Act (CCPA). For more information about hCaptcha and IMI’s privacy policy and terms of use, please visit the following links: https://www.hcaptcha.com/privacy and https://www.hcaptcha.com/terms.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

MINORS

When you visit the Site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. 

If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us at info@chestnutridgeofpikecounty.com

If we become aware that we have collected Personal Data from children without verification of parental consent, we will remove that information from our servers.

CALIFORNIA ONLINE PRIVACY PROTECTION ACT

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy.

See more by clicking HERE.

CHANGES TO THE PRIVAY POLICY

You can review the most current version of the Privacy Policy at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Privacy Policy by posting updates and changes to our website. 

It is your responsibility to check our website periodically for changes. 

Your continued use of or access to our website following the posting of any changes to these Privacy Policy constitutes acceptance of those changes.

CONTACT INFORMATION

For more information about our Privacy Policy, if you have any questions, or if you would like to make a complaint, please contact us by e-mail at info@chestnutridgeofpikecounty.com

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