Effective date: September 16, 2018
Chestnut Ridge of Pike County operates the www.chestnutridgeofpikecounty.com website. Throughout the site, the terms “we”, “us” and “our” refer to Chestnut Ridge of Pike County.
Following are the terms and conditions that constitute our Shipping Policy.
Our packages are shipped using USPS Priority Mail. Delivery time varies between 1 to 3 business days depending on your location, however it is NOT GUARANTEED.
Please refer to USPS Website FAQ for further details.
SHIPMENT PROCESSING TIME
Orders are accepted 24/7 during shipping season. All orders are processed as following:
– Orders received Monday and Tuesday will be shipped within 24 hours.
– Orders received Wednesday before 10 am CST will be shipped same day.
– Orders received Thursday, Friday, Saturday and Sunday will be shipped the following Monday.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
SHIPPING RATES & DELIVERY ESTIMATES
Shipping charges for your order will be calculated and displayed at checkout.
Delivery delays can occasionally occur and we are not responsible. Please refer to USPS Website FAQ for further details
SHIPMENT TO P.O. BOXES OR APO/FPO ADDRESSES
We ship to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
SHIPMENT CONFIRMATION & ORDER TRACKING
CUSTOMS, DUTIES AND TAXES
We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim or email us at firstname.lastname@example.org.
Please save all packaging materials and damaged goods before filing a claim.
INTERNATIONAL SHIPPING POLICY
We currently do not ship outside Unites States of America. We may, at our discretion, ship to Canada.
Our Return Policy provides detailed information about options and procedures for returning your order.